• Increased conversion rate by 0.5 to 6%-points

    The SMARTASSISTANT markedly increases the conversion rate within respective product categories.
    The SMARTASSISTANT increases the conversion rate between 30% and 70%.

    We have developed a keen eye for what is paramount and continuously measure the effectiveness of the SMARTASSISTANT in use.
    The result: In contrast to the conversion rate at online shops and those of other tools that bolster sales, our online product advisor routinely achieves a 0.5%- to 6%-points higher conversion rate.
    The improved conversion rate is attained across product categories, differing transaction entry points and target groups. Consequently, the conversion increases between 30% and 70%.

  • Turnover increase by up to 20%

    A good investment: The SMARTASSISTANT increases your turnover.
    Turnover increase by up to 20% in the respective product categories.

    The effectiveness of the SMARTASSISTANT is quantifiable. After it is integrated, our clients attain an increase in turnover of up to 20% in the respective product categories of their online shops.
    With the appropriate integration and display, the SMARTASSISTANT amortizes itself quickly and produces a Return on Investment (ROI)
    within 12 months    .

  • Actual purchase advice instead of filters

    Good advice and clear comparison options assure your customers throughout the buying process.
    The SMARTASSISTANT takes the advisor out of the bricks and mortar into the online realm.

    We do not leave users to their own devices with filters and search options. Users who are not as technically inclined, are not best served with these tools, especially when dealing with large product offerings.
    The SMARTASSISTANT acts like a good sales assistant:
    Through an interactive dialog process, the customers are lead to the products that best fit their needs, step-by-step. It points out latent needs, explains the relation between stated requirements and product features and proffers alternatives. This fosters the customer’s confidence in the buying process and the online shop, and leads to increased customer satisfaction.

  • Reduction in returns by up to 10%

    Better purchase advice throughout the buying process and transparency during the decision making lead to a reduction of erroneous orders and returns.
    Rampant returns can impact the sales negatively.

    Returns are a cumbersome predicament in e-commerce. At a certain rate they are necessary to give clients a degree of convenience and assurance. However, many returns can be avoided:
    If customers are informed about the agreement of their needs and product features, and receive suitable alternatives early in the buying process, returns can be reduced decidedly. The SMARTASSISTANT can lead to a reduction in returns by up to 10% , while improving customer satisfaction.

  • Online product advice for (nearly) all products

    Online product advice works for product categories as varied as mattresses, television sets, bikes and printing paper.
    The design of the product advisor is customizable according to individual preference.

    Online product advice is worthwhile wherever users have difficulties reaching a purchasing decision, due to varied product features or large product offerings. The diverse applicability of the SMARTASSISTANT is evidenced by its successful application at our clients. It provides ample options for individualized design and can be fully tailored to the online shop's look. You can seamlessly integrate the SMARTASSISTANT into your online shop, using only one line of HTML code.

  • Easily build your own product advisor

    Product advisor made easy: A fully functioning product advisor is easily built with our SMARTASSISTANT-Platform.
    The SMARTASSISTANT-Platform: Easy to use, extensive functionality.

    In a few steps you can build an online product advisor yourself with our SMARTASSISTANT-Platform, irrespective of the product category or field of application it is intended for. Simply upload the product data, create the product advisor, and integrate it with the automatically generated HTML link. Our comprehensive documentation and introductory videos will guide you through the setup and configuration. Get your free trial today!

  • Optional: The Full Service Package

    Conceptual outline, implementation, configuration, design customisation, continuous optimisation... - we take care of it all.
    Many leading online shops, manufacturers and price comparison websites trust in our competence and know-how.

    We have years of experience building online product advisors.
    Would you also like to put building your online product advisor in the hands of professionals? If yes, then our dedicated Professional Services Team or our SMARTASSISTANT Solution Partners will gladly assist you. They handle everything from the conceptual outline of the advisor, to its setup and continuous optimization as well as everything else you need to use our technology effectively.